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Confero Mystery Shopping News, Tips and Contests
Greetings!
Welcome to the Confero Shopper Connector Newsletter! This publication offers news and information about Confero, Inc. and the mystery shopping industry. It is delivered free to your e-mail address. You are receiving this newsletter because you are currently registered as an independently contracted mystery shopper with Confero, Inc.
You may subscribe or unsubscribe at any time. However, if you choose to unsubscribe from this newsletter, you will automatically be unsubscribed from our mystery shopper database and will no longer be eligible to conduct mystery shops for Confero. This publication will be sent out once per quarter, only four times a year!
If you would like to unsubscribe from our email mystery shop postings, but still remain in our mystery shopper database, please log into your Confero Compass shop log and change your selections in your Shopper Profile. We encourage you to take a few moments and read through the articles in this newsletter. Things are constantly changing in the mystery shopping industry and we want to make sure you are up to date on all our latest information! If you have a suggestion for an article topic or a question you would like answered, please feel free to contact us! |
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Winner of Gold Certification DVD Announced!
 Congratulations to Lynn C. from Greensboro, North Carolina! Lynn's entry was randomly selected as the winner of our 2010 Gold Certification DVD Drawing. Here is Lynn's winning entry: Why do I like mystery shopping for Confero? I like mystery shopping with Confero for several reasons. First of all, the Sassie platform is by far my favorite. I mystery shop for 20 companies that utilize Sassie, and at least another 10 who use other software programs and Sassie is the best! Confero also consistently offers high quality shops and the schedulers are responsive to questions. The editors are tough, but they keep me on my toes. Feedback is just as important to me as it is to your clients. Since I began mystery shopping, nearly four years ago, Confero has been one of my favorite companies."
All of us at Confero enjoyed reading all of the entries. Thank you for the great feedback! Here are some of the other entries submitted: "I enjoy mystery shopping because it gives me something productive to do with my free time. I have worked in many customer service oriented jobs over the years and appreciate the chance to make extra money while helping to improve customer service across many different companies and service industries." -Michael H., Washington
Read the full article here. |
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New Contest! MSPA Gold Certification DVD Giveaway!
We enjoyed reading all of the entries we received from our last contest so much that we have decided to giveaway another MSPA Gold Certification DVD! Be sure to read all rules of the contest below! Also, be sure you enter the contest by filling out our entry form. Comments left here on our blog will not count as official entries. To be eligible to win the MSPA Gold Certification DVD Contest, mystery shoppers must: - Be a registered mystery shopper with Confero.
- Must have conducted at least 3 mystery shops for Confero. This contest closes on March 31st, so if you have not conducted 3 shops yet, you still have time!
- Visit www.conferoinc.com/contest to answer this question: What types of mystery shops appeal to you AND why?
Click here to for all drawing details!
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Smartphones and Mystery Shopping
Do you have a Smartphone or are you considering buying one? If so, check out these tips we have compiled from various mystery shoppers about how they use their Smartphones to make mystery shopping easier. - Download the shop guidelines to your Smartphone and review them just before the mystery shop so they are fresh in your mind.
Read the full article here. |
Confero Kicks Off 25th Anniversary in 2011!  We are celebrating a significant milestone in 2011--Confero's 25th anniversary. Throughout the year we'll recognize and thank our clients and mystery shoppers, who are the reason for our growth and staying power, share stories from the "old days," and feature the number "25" in newsletter articles and other ways. We are excited to kick off our celebration of this important accomplishment with employees, clients, mystery shoppers and business friends!
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The Remains of the Previous Customer Were on the Table, and Other Mystery Shopper Comments
B  ack in the 1980's, one of our early mystery shopping clients was a McDonald's franchisee. When our CEO, Elaine Buxton, met with him to discuss our quality review process, she explained that all reports would reflect the utmost professional language. She gave the example stating the review team would change a phrase like... Read the full article here. |
The 411 on IC PRO
By now you have probably heard about IC PRO, especially if you are a registered mystery shopper with several different mystery shopping providers. A lot of mystery shoppers have been confused over what IC PRO is all about and unsure if they should use it. Read full article here. |
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Adjustments to the Confero's Mystery Shopper Payment Process
Starting this month, Confero will be making a small change to our mystery shopper payment process. Our policy will remain that mystery shopper invoices from the previous month will be paid on or around the 25th. For example, a mystery shop conducted in January will be paid on or around the 25th of February. The change in the process will be that around the 20th of every month our accounting department will send out a notification to all mystery shoppers who are due to be paid regarding the amount of their payment. We hope mystery shoppers will appreciate this advance notice.
Read the full article here. |
MSPA Gold Certification Workshop Scheduled for March 12th
The Mystery Shopping Providers Association (MSPA) has scheduled a Gold Certification workshop in Irvine, California! The cost of the workshop is $125 and it will be taught by Cathy Stucker, author of the Mystery Shopper's Manual and she has also contributed to our Shopper News blog. There will also be several representatives from various MSPA member companies. This is the first of four scheduled MSPA Gold Certification Workshops for 2011. So if Irvine, California is not convenient to you, watch for additional dates and locations soon! Read full article here. |
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Tips from Confero's Scheduling Team |
"If you have accepted a mystery shopping assignment, be sure to let us know ASAP if you cannot complete it. We work on tight deadlines and the more notice you give us, the more likely we will be able to find another mystery shopper to conduct the shop on time."
- Cindy C.
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"Be dependable. The more often you apply for a mystery shop and complete it on time, the more often we will assign you shops!"
- Shirley C.
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"If you are traveling, check the job board! Even if it is only a day trip! We may have a restaurant, convenience store or other type of shop either on your route or at your destination."
- Amy M.
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"Be sure you read the entire mystery shop posting. We put all the important details in these postings. Some client projects require certain age groups or technology like a cell phone or digital camera."
- Suzanne C.
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National Go Red For Women Day is Today, February 4th!
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Don't forget! Today is the American Heart Association's National Wear Red Day!
Show your support by joining Confero and thousands of other organizations by wearing red to raise awareness!
Visit the Go Red for Women website for more information on how to keep your heart healthy and how to get involved in the fight against heart disease!
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Do You Know Any College Students? |
 Confero is currently looking for college-aged individuals to conduct our college campus mystery shops! Each college campus mystery shop includes visiting a specific on-campus dining facility, observations and reporting about the dining experience. If you know any college students, please refer them to us here.
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Shopper Connector Archive
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