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March 2010 

The Complex Patient Quagmire

In This Issue
Uber Complex Article
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Greetings!  

Many patients find themselves in the Complex Patient Quagmire. Things aren't working out. Good questions are unanswered. There is frustration because options are not being discussed. No one seems to respond.

Uber Complex

Everyday clients ask us to work with them on their complex and very complex healthcare problems. Uber complex... that is where we work.
 
RCM provides real time medical intervention and care co-ordination services in a focused, proactive and intelligent manner.
 
Once we are engaged, we develop an action plan that helps to guide us to our clearly articulated goals. The work flow is enabled by our client's team at Rupert Case Management (RCM).
 
We bring unique skills, deep knowledge, efficient processes and advanced technologies to the job. We are accountable to our clients for managing all the details of the case from start to finish.
 
Our clients are partners in the process. They have access to their own secure online health records. They have immediate access to the members of their team. They have a voice. Their vote counts when decisions are being made.
 
With complex problems, outcomes can rarely be predicted on day one. The process is a journey for both the client and the team. The journey starts with uncertainty and apprehension but there is comfort in knowing that RCM has helped many hundreds of clients since the early 90's.
 
Patience is important as each small step forward teaches us more, until we reach a place of clarity and feel secure in the knowledge that has been gained, and the thoughtful decisions that have been made.
 
Creative approaches and tactics are often needed to resolve complex problems. That is the role that RCM plays in providing our clients with options, actions and outcomes.
 
Contact Us
 
If you, a family member, an associate or an employee would like to explore RCM's medical intervention services for Uber Complex or any other health problems that are of concern, then please call 800 620 7551 to start the conversation.
 
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Raymond Rupert MD. MBA.
Founder/Medical Director
Rupert Case Management Inc.
1 800 620 7551
                                                            
 
                                                        
              
   
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