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Dear
How are you currently feeling about your work? Our 'psychological contract' with our employer is something we often we keep to ourselves. It is an unwritten set of needs and expectations about our job and our employer. When our expectations aren't met then we may feel negative and even consider leaving...
This month we have put together a special free report for our subscribers to download on motivating and retaining people whilst improving performance; and if your own 'psychological contract' is being breached then consider how you can communicate your needs and wants - don't store up a host of gripes and then explode or hand in your notice without giving your employer the opportunity to meet your needs -they may not even understand or know what they are.....
Our article this month is an extract from the report -follow the link to download the complete document. For more information on our training programmes or to purchase resources to help your own training courses call us on 0161 408 2003
If you are a new subscriber please see our download page for other previous free resources. |
| How to motivate & retain staff - extract from a report by Carolyn Blunt |
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Are you a manager in an organisation faced with the challenges of meeting targets, increasing performance and retaining staff in a competitive climate? It is no wonder many of us leave the building in the evenings, our heads in a spin after a day of heavy fire fighting but without any feeling of real accomplishment. Think back to why you became a manager in the first place. What inspired you to step up to this role and have your expectations been met? Are you in a positive place, mentally, yourself? It is an important question because if you are not, it is almost impossible for you to motivate and inspire your team. On a recent airline flight I was told:
"Fit your own oxygen mask first before helping others."
Check your own levels of motivation, loyalty, performance and commitment. Give yourself a hit of oxygen -are you happy with the direction your organisation is going? Are you feeling inspired and motivated yourself? If not fix these problems first by getting yourself a mentor or coach that can encourage you. Open up the lines of communication with your boss. Embark on some personal development for yourself. Find the value in what you do and how your organisation helps the wider world. Check your own loyalty and commitment levels. If you are not genuinely loyal and committed to the organisation, your department or team then your staff will spot it immediately and your attempts to generate loyalty and commitment from them will fail.
"Walk the Talk. Be a good role model. Be congruent with the values of your organisation."
Now think back to the last great boss you had. What was it about them that made them so great?
We have conducted research and asked this question to over 150 UK managers. The answers frequently show the same patterns each time we ask. The top ten responses are as follows:
For the rest of this report please click here |
| What we did this month |
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This month in addition to our ongoing training contracts we designed and delivered:
a module of graduate training for a global IT organisation
two half day seminars for outsourced HR telephone advisors in communication skills and customer service
2 day Coaching Skills workshop for Leicestershire Police.
3 day Facilitation Skills training for new facilitators in a plc organisation (see feedback below)
"It was an excellent group and Carolyn engaged the team very well. I will use these skills not only with facilitation but in my day-to-day role. Very enjoyable and learned transferable skills."
"Carolyn ran a fantastic course, I was learning constantly. Well worth attending."
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