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The State Health Plan is Going Green
How can you save costs, protect the environment and reduce paperwork all at the same time? By switching to paperless electronic enrollment! The State Health Plan has purchased electronic enrollment for agencies who do not enroll through BEACON, through its contract with Blue Cross and Blue Shield of North Carolina (BCBSNC), and provides this service to employing units at no additional charge. The online enrollment system, eBenefitsNowSM, easily guides your employees through their benefit elections.
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Enhanced Explanation of Benefits Coming Soon!
 Blue Cross and Blue Shield of North Carolina (BCBSNC) has redesigned the Explanation of Benefits (EOB) document members receive after receiving a medical service. The enhanced EOB offers your employees a concise, easy-to-read format to help them better understand and track their benefits.
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BCBS Member Services Helps Your Employees Track Their Health Expenses - and Save Money Too!
 Member Services is the easy-to-use Blue Cross and Blue Shield of North Carolina website giving employees fast access to their State Health Plan account. Member Services offers a wide variety of online tools to help employees better understand and manage their health benefits.
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New Exceptions Process
We have revised the exceptions process to better serve your needs and turnaround times. Delays in approving exceptions occur when we receive inadequate information to make an exception determination. Acquiring the needed information requires additional time and research, thus delaying the entire exceptions process. The new exception request form was created to capture the needed information resulting in faster turnaround times. Going forward the exception request form will be required to process an exception request. Completed forms, along with the Change or Enrollment form for paper agencies, should be sent to HBRinquiries@shpnc.org. Only completed forms will be processed. Forms missing required information will be returned.
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Do Your Employees Have Access to Their COBRA Rights?
Your employees, their spouses and their dependent children can become qualified for continuation health coverage if an employee's health benefit plan coverage is lost due to a qualifying event. The right to COBRA continuation coverage was created by a federal law, the Consolidated Omnibus Budget Reconciliation Act of 1985 (COBRA).
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