Home improvement contract tips

We are always looking to improve ourselves to be "best in class" contractors and often go out into the industry to find benchmarks to measure ourselves against. We came across some obvious, but in some contractors' cases, probably overlooked criteria.

 

Of course before you even get to the contract phase, make sure you visit the state (.gov) website to check your contractors licenses status and complaint history (if any). Check any federal sites (ie: epa.gov) to ensure your contractor holds the newly required RRP certificates for pre-1978 homes.

 

A contractor should never hand you an insurance certificate. Their insurance company MUST send you the certificates in YOUR name directly to you. It must be on the insurance companies letterhead and should cover 3 specific insurances. 1) Workers Compensation Insurance, 2) General Liability Insurance 3) Commercial Automobile insurance.

 

Before you launch a major home project, make sure your contract includes the following:

• The contractor's name, address, phone, and license number(s).
• The payment schedule for the contractor, subcontractors and suppliers.
• An estimated start and completion date.
• The contractor's obligation to obtain all permits.
• How change orders will be handled.
• A detailed list of all materials including color, model, size and brand name.
• Warranties covering materials and workmanship.
• A "broom clause." It makes the contractor responsible for all clean-up, including spills and stains.

When the job is done, don't make final payment until you check that:

• All work meets the standards spelled out in the contract.
• You have proof that all subcontractors and suppliers have been paid.
• The job site has been cleared of excess materials, tools and equipment.
• You have inspected and approved the completed work.