Has your school district recently cascaded its Strategic Plan & Balanced Scorecard to every level of the district? Are you getting the traction anticipated from the implementation of these tools at the lower levels of the district? If not, there may be a number of reasons this is happening, but one of the most common is a lack of alignment and focus with the processes that support performance improvement efforts. Processes should be reviewed and improved when there is dissatisfaction with outcomes such as efficiency, effectiveness, or customer satisfaction.

A process is a series of interrelated activities that convert inputs to results or outputs.  Process Improvement is a systematic approach to enabling significant change in order to improve designated outcomes. Learning what causes things to happen in a process, and then using this knowledge to remove activities that contribute little or no value to the result, reduce variation, and to improve customer satisfaction is an important part of improving performance in school districts.

To assist schools and districts looking to improve processes that support Performance Improvement, GLISI has created a performance-based module as a part of its Balanced Performance Improvement Series on Process Improvement. This module assists school and district leaders in developing the skills necessary to improve processes that impact on all areas of school and district performance. For more information on using the GLISI Performance-based Module on Process Improvement contact Scott Cowart at scott.cowart@glisi.org or click here for the Performance-based Module page of the GLISI website to download our free performance-based resources.