HumpDay Email
| March 2, 2011
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| Greetings!
Well, I sure blew it last week, didn't I? I can't believe I messed up the price of the product in last week's email. ***blushing*** In all the time I've done HumpDay, I've made spelling mistakes, grammar goofs, and once my sentence just stopped short for no apparent reas... Yet, never have I made such a monumental mistake on HumpDay that warranted me having to resend it. Hopefully getting two HumpDay emails last week made you smile twice and did not annoy you. If it did, please accept my apologies.
Now, for the funny part of our email. I love it when I have themes for HumpDay. Today's theme is two-fold. I'm not going to tell you the second one. Instead, I'll let you discover that for yourself. But, the first theme is our topic for the day, customer service. So, for your humor enhancement for the day, I give you "Funny Customer Interactions!"
- A male customer comes into my cafe and spends five minutes staring at the baked goods before finally coming up to order. He says, "Well, there's no manly way to say this: I want a cream puff."
- I'm selling an elderly woman an airline ticket for her first trip on a plane, and I ask her if she would prefer a window or an aisle seat. She said, "Oh I think I'll take an aisle seat because I plan on having my hair done before the trip and I don't want it blowing around."
- We are closed and counting money from the register, when a customer approaches the locked door and tries to open it. She notices the closed sign and tries the door again, then knocks on the door loudly and pulls hard on the door. So hard in fact, that she manages to fit her shoe through the crack. Worried about a broken door, I open the door quickly. Customer: "Are you open?" Me: "No, I'm sorry, but we don't open for another thirty minutes." Customer: "Then why did you open the door?!"
- Customer: "Excuse me, I've noticed that all these pieces of wood have a sticker on them that say's they contain a product that is believed to cause cancer in the state of California." Me: "Yes, that is just a sticker the company has left on there because we also sell in California." Customer: "So, since I live here in Washington I won't get cancer, right?"
- (After scanning some eggs I open the box look inside and close it again.) Customer: "Why are you looking it the egg carton?" Me: "I'm checking to make sure there are no broken ones." Customer: "Oh, I thought it was to make sure people weren't stealing stuff by hiding it in the eggs..."
- Me: "Hi, how are you today?" Customer: "Yes, hi, I'd like to buy an oompa loompa please" Me, confused: "An Oompa loompa?" Customer: "Yes, one of those caramel apple oompa loompas!" Me: "Do you mean an empinada?" Customer, smiling: "That's exactly what I said."
That's exactly what I would have said, too! Have a great rest of the week and don't for get to...
Keep reading,
Brandi
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Which Products Do You Use?
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Would you like to know how to earn a FREE Flip Video Camera? If so, please email Brandi at brandib@grace-eng.com with the  key word FLIP in the subject line to get details about how! If you don't have a Flip Camera, you are really missing out!
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What's So Funny?
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If you have something funny to share with other HumpDay readers, email it to Brandi at brandib@grace-eng.com with the key word FUNNY HUMPDAY in the s
ubject line. If we use it for our HumpDay email, you will get a $10 gift card to Starbucks! Don't forget to include your physical mailing address!

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Are 'Wii' The Easiest Company You Do Business With?
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So, have you figured out the second theme yet? What if I said, 'Wii' are very interested in your opinion of our customer service. In fact, 'wii' think it is so important that 'wii' are prepared to dangle a pretty awesome carrot in front of you. Have any idea what 'wii' are thinking?!?!? :)
Yes, you can call me Captain Obvious if you want. I know I might be taking the 'wii' thing a little too far, but I wanted a creative way to tell you that the giveaway this week is a Nintendo Wii!!! Woo-hoo!!
All of us at Grace care about your experience as a customer and we want to know in what ways we can improve that experience. We know there are some constant issues like having a part number builder online, having more images and Auto CAD drawings of products and components available. The good news is we have the processes in motion to improve those specific areas!
In the meantime, please click here and take our quick survey and tell us how we rank. We are not looking for empty compliments...we really want to know how we can improve your experience with Grace Engineered Products. As a thank you for filling out the survey, everyone will get a bungee rocket, but one lucky person will win a Nintendo Wii! Just make sure you answer all the questions and give us your contact information to be eligible. Also, if you know of someone else in your company who does not receive HumpDay but interacts with us, please forward him or her this email using the Forward button. Thanks in advance for your participation. 'Wii' really appreciate it (c'mon...I couldn't resist). :)
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Nintendo Wii... wait, what?!
| Ha, ha, if you are the person who jumps straight to this section of the HumpDay to register for the giveaway, then you are probably doin' a little happy jig right now (which I would personally love to see and the first person to send me a video of them doing a happy jig wins a $25 gift card to Red Lobster, but I digress...)
This week we are focusing on customer service and we have a short survey we'd like you to take. Everyone who completes the survey gets a bungee rocket, but one lucky winner will get a Nintendo Wii!! So, please scroll back up to the section right before this one and read all about it. Or, you can just click here to start the survey, but you'll be missing out on some stellar humor....
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