| Dr. Elizabeth Fried |
Executive Coach |
| What others are saying... |
"I wanted to take a moment and extend my thanks for helping me to bring the Vital Learning materials into Silverado in the form of our LIFE Leaders Training. The reviews of the program are outstanding! I really appreciate all your support!"
Beth Burbage,
Director of Organizational Development ,
Silverado Senior Living |
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We are pleased to bring you Leadership Matters, a monthly publication designed to explore workplace issues that face today's managers and supervisors. Our topic this month is Leadership. Feel free to pass it on to anyone in your organization who you think may benefit. |
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'New School' Leaders
Essential Skills of Leadership for Forward Thinking Leaders
If you pick up a training or human resource magazine these days, you're likely to find at least one article about how to work with, maximize, engage and otherwise lead the "Millennials".
Millennials are also known as "Y's" or the "how to engage generation." Then there are Generation Xers, the boomers, and the echo boomers. It all seems like alphabet soup. Does paying attention to this really make a difference in how things happen at work everyday? Researchers tell us it does. You and your leaders cannot afford to be "old school."
Some Perspective
Management speaker, author, and trainer Tim Connor describes the old school leader as a "...top down autocrat giving lip service to bottom up responsibility, decision making, goal setting and problem solving." Further more, he says that these old school leaders are"...arrogant, closed minded, and often aloof and inaccessible. They believe to win means beating someone else." He goes on, but you get the picture. Does this sound like someone in your organization and in fact, several people? Your organization could be headed for turnover, low productivity and morale, and poor customer service. Maybe you are already there.
On the flip side, Connor explains that the leader of the future, our "new school" version, listens to employees, customers, and suppliers to create partnerships inside and outside the organization. "They empower people by pushing decision making, authority, accountability, problem solving, goal setting and risk taking down through the organization."
This kind of environment is one that is ripe for growth.
A Solution
With all of the diversity in your workforce, new school leadership takes managers who are trained to focus on what people do (their behavior) rather than their attitudes or personal characteristics. They also must possess critical skills necessary to delegate, evaluate performance, deal with complaints and resolve conflicts in a positive and effective way. They support each team member's sense of self-respect and dignity.
As Connor says, "They create a strong team approach to projects, programs, objectives and solving problems. They encourage cooperation and open, honest communication. They reward creativity, mistakes that contribute to improvements and honest feedback."
Whether you have leaders who are new, experienced or aspiring there are many benefits to bringing your leadership into a more forward thinking, culturally and relationally sensitive way of approaching work. The benefits of this new leadership are:
- Retention
- Morale
- Productivity
- Improved customer and supplier relationships
- Open communication and discovery of issues as a chance for positive change
- Become known as a great place to work to improve recruitment
- Maximization of talent and resources
The Leadership Essentials Series is designed to meet your training and budgetary needs. Want to learn more about the "Essential Skills of Leadership" or the complete Vital Learning leadership development curriculum? Available in Classroom, Online, or Blended delivery options, the Vital Learning curriculum includes the following essential topics.
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Coaching Job Skills - understanding why coaching is important and how it supports company goals
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Disciplining - understanding how to discipline others to eliminate problem behavior
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Complaints - being able to effectively manage complaints
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Project Management - being able to run projects, both on-time and on-budget
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Conflict - understanding how to successfully resolve conflict
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Hiring Winning Talent- knowing what to do to consistently hire the right talent
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Providing Feedback - understanding how to establish performance goals and standards and give feedback
- And more...
For details go to www.TheLearningEngine.org |
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TheLearningEngine.org and MyExecutiveCoach.net are divisions of N. E. Fried and Associates, Inc. with offices in California and Ohio. We've proudly served over 1500 clients and are pleased to serve you.
Sincerely,
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N. Elizabeth Fried, Ph.D.
President
The Learning Engine |
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