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-Mission Statement-
To provide cutting edge power quality solutions to our customers thereby increasing their overall profitability by decreasing overhead costs related to power quality issues. Through our commitment to provide exceptional customer service by emphasizing the integrity, urgency and reliability required to conduct business in today's world, we strive to create global partnerships which help to perpetuate future business propositions.
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-Vision Statement-
To become a top tier supplier for delivering power quality audits, products and solutions, that exceed customer expectations.
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-Key Values-
1. Integrity- ECS understands the importance of standing for what is right, fair and expected in the world's business environment. We strive daily to conduct business in an honest, open and visible manner in order to serve our customers, employees and suppliers with the respect they deserve.
2. Urgency- ECS realizes that time is money and makes every effort to respond to all inquiries, orders and communication attempts in a timely manner. By providing our stakeholders with immediate responses, we further our business relationships and create lasting partnerships with our customers, employees and stakeholders.
3. Reliability- In today's business world, companies who can't provide for their customers' needs on a consistent basis are barely able to survive, let alone thrive. At ECS we are committed to being a business partner that can be relied on for all of our customers' power quality needs and we will do our best to consistently add value our customers' business in any way we can. Be it our people or our products, we promise to provide the necessary solutions at the exact moment they are required.
4. Service- Without our customers we could not continue to exist, and in light of that we commit to providing Exceptional Customer Service throughout the entire business cycle. We're not in the power quality business we're in the increasing customer profitability business.
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