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Benchmarking for Success!

  

Executive Update 

 

Benchmarking for Success
Benchmarks, KPIs and KPPs

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KPI
KPIs and KPPs

 

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Greetings!

 

 

"In God we trust, all others bring data." 

W. Edwards Deming (Attributed)


Deming was the quality and statistical process control guru of post-war Japan and then America. His goal of statistical quality control was to gather data that would allow for the constant improvement of manufacturing processes, which would in turn improve quality control.  

  

He espoused a 14-point management theory to improve process, thereby improving people and profits, i.e. outcomes.   One such measure, "Improve constantly and forever the system of production and service, to improve quality and productivity, and thus constantly decrease costs", encourages us to measure, analyze, improve and measure again. 

 

In workers' compensation claim management, there are many variables that impact claim outcomes.  From paper and process to injury and treatment to height and weight, we must weigh all factors in determining the course of action. At every step, it is our responsibility to improve an injured workers chance for recovery.  

 

Truly, we are in a noble business!

 

By Benchmarking for Success, we can see how the National WorkersComp Clearinghouse brings comparative data to the fore.  Measure, analyze, improve and measure again to Positively Impact Claim Outcomes.

  

In short, doing things right and doing the right things.  

    

 

 

 

 

Benchmarks, KPIs and KPPs

 

The Clearinghouse offers dynamic, on the fly metrics, KPIs and KPPs for subscribers.  Based on industry data sets, subscribers can see how their data stack up against the rest of the subscribers in the Clearinghouse.

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Our current dashboard arrangements include active views allowing for:

    • Claim Ratios by Specialty
    • RX by Dispensing Points
    • Medical Network Measures
    • HEDIS Measure Comparison

All views offer drill-down to your internal Claim Identifier, medical provider and network.  

    • Meet Security Requirements - SAS 70 Type II
    • Silverlight - HTML5 (I-Pad2)
    • Hierarchical sorting 
    • Mash-ups
    • Data Warehouse in the USA
    • Data is exportable (CSV)(XLS)
    • Dashboards are exportable (PNG)(PDF)
    • Reports can be auto-created by KPI changes

 COMING SOON:

In mid-September, all dashboard views with metrics, benchmarks and KPIs will be tablet and IPad(R) ready.  

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You are invited to join the Clearinghouse effort and benefit from our Analytics for All approach from Benchmarking to KPIs and KPPs to Claim Scoring.

 
Cordially,

 


Jim Paugh

President
WorkersComp Analytics LLC

(  617-410-6561  

 

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POSITIVELY IMPACTING CLAIM OUTCOMES