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 Bedazzled Salon and Day Spa Newsletter 

In This Issue
Salon Survey
SkinCare 101
HairCare 101
Quick Links
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Featured Article
Move Over Gel Nails!
Intoducing "Shellac!" A Hybrid polish that doesn't chip, last for 14 days and has a mirror finish. 
Massage "Take a 60 Minute Vacation"
Facials
"World Class Treatment
Professional Results" 
Issue: August 2010Month/Year
"We're Listening!"
It is with great pleasure that I provide you with the results of our most recent customer service survey. On a scale of 1-5, with 5 being the highest, over 95 % of you rated our level of customer service above a 4.5. You were also gracious enough to provide us feedback on our business to make your experience that muchbetter. Below you will find some of the feedback and the changes we will be implementing.
 
Feedback and New Procedures to Improve Customer Service

1. By September, we will purchase a second register to speed up check out.
2. We will purchase new equipment to help nails dry quicker.
3. When a technician is out sick, clients will be contacted and given the choice to reschedule with the technician of there choice or continue to come in with someone different. 
4. We will institute appreciation months in the future for our Teachers, Police Officers, and Firefighters.
5. We will work more diligently than ever to ensure that our clients are not waiting for their scheduled appointments.
SkinCare 101

The good news is skin care can be simple. Washing your face doesn't have to be a 10-step process, and you don't have to spend a lot of money to fill up your medicine cabinet with shelves of products. The fact is, good skin care involves 3 basic steps: 
·Cleansing - Getting rid of grime and chemicals while limiting the stress of daily cleansing 
·Moisturizing - Hydrating and replenishing the skin 
·Using Sunscreen - Protecting the skin from harmful UV rays 
.source: about.com
 
HairCare 101
Deep condition your hair once a week - at least every two weeks. To do this, shampoo hair as usual, rinse, apply your favorite conditioner, cover hair with a plastic cap and get under a bonnet or hard hat hair dryer. Stay there from 10-20 minutes. If you don't have a bonnet dryer you might want to use your blow-dryer to heat over the plastic cap. Finally, rinse off the conditioner. There are also a number of deep conditioning products available - ask your stylist for recommendations about the best product for your hair type. .
 
Thanks for all your support. We look forward to seeing you again real soon!
 
Sincerely,
 

11708 North Main Street
Roscoe, Illinios 61073
815.389.4965
Save $5
Use this coupon towards the purchase of any Bioelements Skincare products. 
Offer Expires: August 31, 2010