Welcome back to the IRMG Brief, a monthly newsletter informing you of top news within our company, International Risk Management Group, and our industry as a whole.
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IRMG Coming To London
May 2010
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Here at IRMG, it's important for us to maintain strong relationships with our
clients and friends, and as many of you are based in London, that means
"crossing the pond" every couple of months.
Robert Carney, Stephanie Carney, Laura Shaw and Danielle Betras of IRMG will come to London in May. We look forward to meeting with you during our trip.
We'd also love suggestions on places to eat and things to do while we're there. Email us if you've got a favorite restaurant, pub, location...etc in London.
See you there!
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IRMG Means Customer Service
For You And Your Insureds
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Whether we're customizing bordereaux or taking the time to explain complex policies to insureds, customer service sets IRMG apart. It may sound simple, but our clients and their insureds know how to reach us and who to talk to about their claims, reducing the stress of handling an insurance claim.
The global consumer attitude has been changing in the past several years, and customer service is no longer something companies can skimp on. With new Internet platforms like Twitter and YouTube, failing to take care of your customers can spell disaster. Verizon Wireless is just one of many companies that has found that out the hard way.
The Insurance Industry as a whole has come under fire recently, with the Property/Casualty sectors ranking much higher in customer service than Life and Health insurers. As a boutique claims administrator, IRMG is your direct link with your insureds and customer service is our top priority. It is our promise that you and your insureds will never fall by the wayside. At IRMG, we believe in attention to detail and attention to you.
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