Widgets, Following, SSO and More.

It has been an incredible launch for our community innovation, engagement and market research platform - icanmakeitbetter.  

Our two launch partners, the City of Austin and Dell have seen costs decrease, engagement climb and innovation thrive with new ideas, engaged focus groups and happy internal and external stake holders.

We have recently released v1.4. This includes several new key features:

• Widget: Get feedback from any page on your website without interrupting user flow. Customize the color, text, size, shape and position on your site.
• SSO: Single sign on is here! Your customers do not need to create new accounts to provide feedback and join the community.
• Idea Notifications: You can now set automatic weekly emails to internal stakeholders for each product/idea area.
• Idea Following: Users can follow ideas and get weekly updates on the ideas they care about.
• Integrated Customer Support Requests: Don't worry about reading through the community seeing who needs follow-up we allow users to request support when posting and this generates an automated support request ticket to your CRM team. 

Not using icanmakeitbetter? A few quick questions:   

• Are you currently leveraging co-creation (crowdsourcing) and social media to develop the products and services your customers want?  
• Do your customers have a way to tell you about their great new ideas?

If you don't have an easy to use, scalable and cost effective solution that seamlessly solves both of these business problems, I think you will find a quick chat helpful.

Our platform costs less than a single focus group for an entire year! If you do any product development, marketing, innovation, market research or usability this will be game changing - we make it quicker, easier, cheaper, and more accurate than ever before.