February 15, 2012

Dear Global Partners:

As we welcome a new year with a myriad of opportunities for growth, I would like to take the opportunity to introduce myself as the newest member of Hilldrup's import/export team. As import/export specialist, I am responsible for managing the company's door-to-port and port-to-door moves, including customs clearance, drayage, pack, load and delivery services. Through the strength of the Unigroup network, Hilldrup has the capability to provide these services throughout the continental United States.

Having come to this position through Hilldrup's work with the U.S. State Department, I can personally attest to how our commitment to quality ensures an unparalleled moving experience. I have had the opportunity to attend the FIDI Academy and achieve RIM certification, and I am eager to put my training to use by ensuring that your clients' moves are as efficient and seamless as possible. As import/export specialist, I have been given the skills and training to continue Hilldrup's tradition of excellence and customer focus, and I hope you give me the chance to prove it to you.

In 2012, as we renew our focus on reciprocity and mutual growth, we want to thank you for selecting Hilldrup as your agent for import and export services in years past, and we plan to expand these services for you in years to come. Because we feel that import/export services are essential to building mutually beneficial relationships, we are continuing to make this area a priority in the coming year. I am at your disposal to answer any questions you may have, and I encourage you to share my contact information among your staff so that I may be of further assistance.

Please submit rate requests to our import/export email at: international@hilldrup.com

Our goal is to become your company of choice for import/export services throughout all of the United States, and I look forward to working with you and your clients to achieve this goal.

I wish you all the best this year, and I look forward to meeting many of you at the FIDI conference in April.