METRONewsFebruary 2012
Metron News Welcome

Message from Metron Support Services    


Don't Forget


Don't forget!    

Two words that mean a lot.   Of course we all forget.   And that is why we need little easy reminders and how-to notes.   We need calendar reminders to stay on schedule and we need how-to reminders to help us get the work done right.
Even with Metron, it is easy to forget how-to....   How to use Guided Markup, how to send a DICOM file, how to .....
Take advantage of the quick "Online Training" tools that are just a click away.  The Metron training is a collection of 2-4 minute videos that each focus on very specific topics.  This approach to training is great because you can find the topic you need to refresh your skills and in a few minutes you are good to go.

Get Well Soon

Get Well Tammy! 


Some of you may have heard that Tammy, one of our Metron technicians,  and her family were in an automobile accident in January.  She will be away from us for a few months.


We all miss her very much

and want to pass along to her clients and friends that Tammy is improving every day. We send Tammy and her family our best wishes during their recovery. 


Thank you.

The Metron Support Services Team


Support Services Highlight
An image is worth a thousand words


Cat CameraToday it is incredibly easy to take a digital picture and save it to your computer. Many of you are now using digital cameras in your veterinary practices. 


The challenges with digital images include:

  • Knowing what pictures are worth taking
  • Make the image capture part of the daily routine
  • How and where to save the pictures

Just because it is possible to take digital pictures during surgery, does not mean you should do it.  Like most everything in business, there should be a clear benefit corresponding to the expense.  The process of taking and storing digital pictures is not free.  Even time is not free.


Many practices have the ability to store a "pet picture" in the patient record of their practice management software.  This little picture can help make your invoices and marketing materials appear more personal.


We all take X-Ray images but what about those intra-oral dental photos or photos for the wound before and after surgery?  Digital pictures can be non-diagnostic like the "pet picture" or diagnostic like digital X-Rays.  Diagnostic pictures help with the development and sale of treatment plans. 

Companion Animal Dental Images

Small animal practices that are serious about selling dental care are using pictures as part of their presentation process. 


Equine pictures help with both client communications and diagnostic history.  Metron even has hoof photo-specific guided markup capabilities. 

Equine Images

Dental ImageConsistency- once you start, take pictures for all relevant cases.  Only sometimes is not a process.  If you shoot photos every day, you become good and efficient.   More importantly - if you are consistent with picture capture, you can then use the images because you then trust that you have them available. 


Import ImageIn addition to your X-Rays, Metron allows you to store all your diagnostic photos and videos.  Within the same study, you can view and use images from many sources.  As illustrated, click on the "Files..." button to import images from video sources such as digital cameras.  Metron also supports a variety of directly connected "live" cameras such as intraoral dental cameras.   Some of the intraoral cameras feed both still images and video directly into Metron.  To import digital pictures into Metron patient study, see the online session to the right in the tips section. 


Report Generation Whether a small animal or equine practice, leverage the images you are collecting.  Consider client treatment and education documents to help plan and sell your treatment recommendations.  Many of the current practice management software programs have ready-made documents as templates to get you started.


Use the Metron report builder to quickly produce documents populated with the images captured in Metron patient studies.  The primary intent of the report builder is to save you from the torture of manually shaping, sizing, and editing, and positioning images for professional presentation.  Metron is very smart - it looks for an image (X-Ray or picture) with a specific label and copies it to the report form, positioning it perfectly. 


Equine OverlayHere's another great tool in Metron for with equine hoof images, you are able to overlay the X-Ray with the picture


As the saying goes:  "A picture is worth a thousand words"  Don't leave to chance that your clients know what you are talking about, are impressed with your recommendations, and are ready to proceed with treatment.  Among the goals - sell your work and get invoices paid - pictures will help a lot!   


In This Issue
The Value of Images
NAVC Thank You
WVC just weeks away!
Your Support Website!
Adding images into Metron


Happy Valentine's Day!
Dog with Heart


Thank you from NAVC!
NAVC Booth
It was good to talk with you at the show. Thanks for stopping by to visit with us! 
Based on attendance numbers from NAVC, more than 6,000 veterinarians and 1,400+ veterinarian technicians attended the conference in Orlando, Florida.


Western Veterinary Conference
WVC Logo

If you missed us at NAVC, Metron Support Services will be at WVC 2012 in Las Vegas! Come see us February 20-22, 2012 at booth 940!

Follow the WVC latest news on facebook!



Support Services Site

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Be sure you and your staff visit
the support site for
past newsletters, 
how-to documents and 
online training sessions. 


Support Services
Support Services Tips

Adding Images into Metron

You are able to add an image into the Metron database from a saved file. Any image file on your PC or on your local network can be imported into Metron. Watch the online training session for more details!


Image Files Button 


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