JBM's approach to consulting is "holistic" and comprehensive for sustainable results. The holistic approach considers all dynamics in the workplace in order to determine the "root cause" of the issues holding back optimal performance. Without addressing all aspects of the workplace effecting performance, it is unlikely you will get the results you need for the long haul. JBM's approach is strategic but task oriented and practical leading to clear results and lasting for many reasons, not the least of which is the emphasis on
employee engagement. When you empower employees to guide change and improvements, not only do they support the changes but most often have the best solutions to getting to where you need to be.
The first line of business before you can hope for any alignment is to ensure communications, policies, documents, processes and expectations are updated and abundantly clear to all. This is only accomplished through strong, compliant, practical employee handbooks, functional compliant job descriptions and with tracking for results through a strong performance evaluation process. WIthout these three important pieces of documentation in order, without the training in how to utilize each of these documents... they stand alone, fairly ineffective. JBM provides the tools mentioned above but more importantly, the training on
how to apply and implement what is written in such documents.
After you have strong methods of clear communications, you can begin to think about next steps...strategically engaging employees in how to reach organization goals. JBM has an approach that has proven effective with all clients who want to ensure they are working smarter, not harder!
Be sure you recognize change you need with results!
In order to recognize sustainable change, you must realize it is a process. It isn't a few training sessions but rather a series of team building sessions and/or individual coaching sessions that results in written documents that outline not only what is to be accomplished, but how and when. This is the only way you will have sustainable results that are tied to accountability where you will see the results you desire.
Frustrated with training dollars spent, not seeing results?
You are not alone..you haven't completed phase II...implementation.. So often I am called in to organizations/businesses that are frustrated because they have spent thousands of dollars on training but are not seeing the results or ROI. The reason is that you cannot end with training. Training is the beginning of a process that provides strong fundamentals that can be ineffective without the second phase, an implementation phase that JBM provides all clients. JBM ensures guidance that results in professional development to ensure the process changes are well understood, applicable and with workable systems that assist leaders and employees to maintain desired change and outcomes.
Compliance/Communications...always most important!
Stop and think about your organization. Answer questions like these:
- When is the last time I had an HR Assessment if ever?
- How do we know if we are in compliance?
- Was the handbook updated in the last two years?
- Do we have job descriptions, if so, are they compliant with ADA?
- How effective are your supervisors/leaders?
- How well does our performance evaluation system work?
- Do we even have a performance evaluation?
- Are we addressing employee concerns?
- Do we even know what the employee concerns are?
