Waiver Update
In North Carolina, are we getting used to the ever changing landscape of how the public mental health system is organized yet? Brace yourselves, for one of the biggest ever changes is coming. The state has required that the whole state come under a Medicaid Waiver - a different way of funding services that will slow down the growth in spending while having a trade off for flexibility. Communities will get to pay different rates, decide which providers they want to work with, and even decide on innovative services. There are opportunities galore, but there are also many risks. And one of the biggest risks perhaps is the constant change that causes angst in our system and confusion of people trying to access a system that is always recreating itself. Right now the system is what we call fee for service - within the definitions, approved providers can enroll and bill. Under managed care, the entity chooses which providers they need, and if they have trouble finding a psychiatrist because they are very rural, well, they can pay more to make sure they can get one.
Managing a waiver properly is a tough job, with a steep learning curve. You must make sure you can meet the needs of your population within a capped amount of money- not like fee for service. It's all about controlling costs and working to ensure and improve the quality of care.
What can we do as advocates to shape the change that is coming our way to be the best possible outcome for consumers and families? Here are some questions you might ask your LME:
· Ask for a copy of the contract between the state and the LME for the waiver;
· Ask how families and those with mental illness will be included in the planning and oversight of the managed care plan, and how recommendations will be incorporated;
· Ask for a list of covered mental health services;
· Ask about their standard for access to care- will there be at least two providers of each service within a reasonable drive time?
· Ask how mental health and physical health care will be coordinated?
· Ask about quality assurance for providers. Will outcome data be used to determine if they continue as a provider?
· Ask about the percentage of each dollar that will be spent on direct services (medical loss ratio) - it should be high
Get involved. Ask questions. You can shape what is provided in a waiver environment through effective advocacy possibly far more than is possible in a fee for service environment.
Need More Information?
- Click here for a general paper on medicaid waivers
- Click here for a checklist for advocates on waivers
Deby Dihoff