New Video: A Tale of 2 Karens Two recent "Karen-related" experiences inspired me to make this video. Thanks to subscriber Karen Kefauver for reprinting one of my July e-news stories on her blog, and thanks to new client Karen Brunett for giving me the chance to work on a great Family History editing project!
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Social Media Spotlight
*The Best Old Spice Parody
 Forget the aftershave, let's hit the library. Kudos to the students at Brigham & Young, who put together a rockin' parody and made an adventure out of going there.
*A Few Words about ROI
Don't get too bogged down in metrics when it comes to social media. For consultants looking to offer their services, and for business owners hiring social media-ists, they should keep in mind 5 benchmarks: - Number and frequency of one-on-one dialogues
- Number of comments (blogs, forums, etc.)
- New subscribers to blogs and newsletters
- Increased friends, followers, and fans
- Increased product sales
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