The  Citynet Newsletter


Feb 2011 Header
In This Issue...
Citynet Announces New vIP Service
Customer Highlight: Med-Rev
LiveGrades.com Goes to the Head of the Class!

Citynet Announces New vIP Service  

Affordable, Professional-Grade Phone System & Bandwidth for Small Businesses

 

If you are a small business that wants to enjoy the latest in technology without breaking your budget or needing and in-house technician to manage it for you, we have the perfect solution for you; Citynet vIP.  This is your chance to add the speed, the efficiency and the professional image benefits of a comprehensive, FREE Cisco phone system and an economical, high-speed bandwidth package - all managed for you by the experts at Citynet and supported 24/7/365 by our award-winning Customer Support.    

 

Citynet vIP is offered in several attractive, feature-rich packages to meet your specific needs. Take a look at our most comprehensive package:  

 

The Citynet vIP $555 per month Package Includes All of the Following:

 

  • FREE Cisco UC300 Phone System
  • 5 FREE Cisco 504 Handsets
  • High-Definition Phone Service
  • 12 Phone Lines & 1 Dedicated Fax Line
  • Synchronous Bandwidth - 5MB Down - 5 MB Up
  • 12 GigE Switch Ports
  • Firewall
  • Wireless Networking
  • 10GB CityVault remote Data Backup
  • CityCare 24/7/365 Turn-Key Support
  • FREE Conference Calling Bridges
  • FREE Web Hosting

 

 

Our vIP service is offered in many other configurations, all the way to a $79 per month bandwidth-only option. Interested in learning more about the six different vIP packages available? Download our vIP information sheet here , visit the vIP web page, email us at sales@citynet.net or give us a call at 800.881.2638  

Citynet Customer Highlight: Med-Rev, Inc.

A One Stop Solution with Citynet's Design and Development Team

 

 Med-Rev Inc., a regional provider of revenue cycle management serving West Virginia, Kentucky and Ohio, recently contacted Citynet's Design and Development Team to rebrand their corporate identity, to give their existing website a facelift and to design and provide printed office supplies and marketing materials including brochures, email templates, business cards, letterhead and envelopes.

 

Our main goal was to work in close collaboration with Med-Rev to create the products and the business solutions that exceeded their expectations.  

 

Jennifer Riffle, Administrative Assistant at Med-Rev states, "Citynet has a talented graphic design and marketing staff that has assisted our company in developing quality brochures." 

MedREV  

A project of this scope takes time, excellent communication and teamwork; and it has been rewarding for both Med-Rev and Citynet.

 

"It has been wonderful working with Jennifer on this project; she is friendly, knowledgeable and decisive - a great combination!"   said Drew Pridemore, a Project Manager with Citynet.

 

"There is always a friendly person available to answer any questions that I have and to walk me thru any problems that I may encounter" says Riffle.

 

Med-Rev utilizes a variety of Citynet services including Citynet's iTone Integrated Voice and Data Services, Webhosting and CityVault, Citynet's Remote Online Backup Service.

 

John R. Mazza, CEO/President, Med-Rev, Inc. says,  "Citynet has provided excellent phone and Internet service to our business and always has a knowledgeable person on staff to promptly answer any questions or concerns we may have."      

 

 Please visit the website at: http://www.med-rev.net  

 

For more information on how Citynet can provide design and development solutions for your business, give us a call at 1.800.881.2638 or email us at sales@citynet.net


Citynet's LiveGrades.com Goes to the Head of the Class!

As summer comes to a close and children turn their focus back to their studies, Citynet has a product that will help them along the way. LiveGrades.com is an ever-evolving online student grading system that Citynet has developed to meet the specific needs of West Virginia school systems.

 

Not only does the system have advanced grade-tracking capabilities as the name implies, but it is complete with a message center, seating charts, attendance module, discipline module, reports, and document data locker system.  

 

The goals of this product are to provide school districts with a system that offers administrative functionality, reporting, and organization wide settings, allow teachers to quickly and easily manage grades, as well as provide students and parents with the ability to access grades, assignments, key information, and effective communication all in one place. The LiveGrades program has been adopted by many school districts such as Harrison, Ritchie, Lincoln, Wayne, and Jefferson counties, just to name a few.


From the beginning the LiveGrades.com system stood apart from other online grading programs. LiveGrades is a completely web-based program which Shawn Holstein, LiveGrades Lead Developer, says "enables the user to access it wherever there is an Internet connection available and doesn't require any software downloads."

 

LiveGrades200 Ben Randolph, Vice President of Citynet Field Services, who has been managing the product from its infancy, says that from the start, "the software was designed alongside teachers, by teachers. We listen to what they need and react quickly. No other competitor bends their ear the way we do." This, along with countless focus groups and continued feedback from teachers, administrators, parents, and students allow Citynet to keep the program up-to-date and meet the changing needs of the school systems. 

 

During the development stages of the system, Citynet partnered with the Harrison County School System. Jan Frenzel, who was hired by Harrison County as one of two "technology teachers" in 1986 and worked her way up to being the county webmaster during the initial stages of the program, explains that she had several meetings with developers and piloted a group of teachers during the Beta phases of LiveGrades. After that, LiveGrades became her pet project, and she worked closely with the Citynet team to make sure that it was truly a program developed by teachers for teachers, parents, and students, and that it continued to meet the needs of the educational environment.  

 

Frenzel recently retired with 32 years' experience from Harrison County but, due to her strong belief in the LiveGrades program, has joined the Citynet team as the LiveGrades Administrator. Frenzel says, "I  hope to spread the word to other West Virginia counties about what a wonderful program this is and attesting to my own experiences as a teacher who used it daily, and as one who has worked with many other schools as they implemented the program."

 

Frenzel is not the only person to express her praise for Citynet's LiveGrades program.  Beckie Alvaro, who is a science teacher at Bridgeport Middle School, says that "LiveGrades is user friendly, has a nice package of reports for teacher and parent use, and is web based so I can access it anywhere. I like the message center because it offers a closed community system between school, student, and parent."  

 

Other teachers such as Libby Jarom, a Library/Media Specialist, TIS, Technology Contact and Network Administrator at Salem Elementary raves about the ability to customize the settings to the teacher's preferences and its efficiency by explaining that she likes "the fact that if you use it, and progress reports are due mid nine weeks, you can automatically average grades at that time and print out a report to go with students."

 

Citynet is dedicated to maintaining LiveGrades' functionality and relevance in the educational system. "Education is like technology," explains Randolph, "in that needs evolve rapidly. Citynet is quick to react to these needs."

 

The LiveGrades program, backed with Citynet's unmatched dedication to its customers and the success of the technology it produces makes it a top contender in the world of education technology. "Its success is still growing and reaching new places," Randolph explains and says that "if your school system isn't using LiveGrades, you should ask why."

 

 

To learn more about getting LiveGrades in your school, please email us at info@livegrades.com or call us at 800.881.2638.

Be sure to visit the LiveGrades web site: www.LiveGrades.com
About Citynet

Citynet is a growing, regional, full-service provider of telecommunications services and business technology solutions.

 

We specialize in single source, high speed communications services. Core products include feature-rich digital phone service, high-speed Internet, data services, comprehensive network managed services, remote data backup, web site design/development and custom software applications.

 

Citynet prides itself on our customer service, offering live, award-winning support from highly trained and certified customer support professionals, 24-hours a day/365 days a year out of our corporate headquarters in Bridgeport, West Virginia.

 

In addition to corporate headquarters in Bridgeport, West Virginia, Citynet also has offices in Charleston and Morgantown, West Virginia; Cincinnati and Columbus, Ohio and Pittsburgh, Pennsylvania.


Citynet

The Business Technology Experts

 

100 Citynet Drive

Bridgeport, West Virginia

26330

 

800.903.8906

www.citynet.net