There are two words that are really effective when diffusing difficult situations and getting students back on task. These magic words are "I understand." As a substitute teacher, it's likely you'll find yourself being challenged by a student, but a quick way to redirect the conversation is to use these words followed by "however."

For example,

"I hate that we have to do this math assignment, it's so stupid and we never have to do worksheets in here."

"I understand these worksheets are hard. However, these are the things we need to work on today. Get started and I'll be back in a minute to check on you."

Many substitute teachers don't feel like the words "I understand" fit their personality. That is just fine, there are many ways to convey this message. Some other options include, "I hear you" or "I know, right?" No matter the phrase you use, it is essential that it is coupled with a "however" statement so the students know that they are to be on task.

After telling the student the expectation, walk away. When you walk away, this shows the student that you trust him/her and also avoids any other power struggles. When you notice students are on task, walk over and quietly express appreciation for their hard work.

When students start arguing say, "I understand" or "I totally get what you're saying." These phrases will convey the message that you recognize the frustration they are feeling. It also helps them to feel as though they are being heard.

This week, I invite you to use the phrase "I understand" to get students back on task. As always, I'll be checking up on you next week! 

Best Wishes,