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Greetings!
Wow what a fast summer! Welcome to the last issue of the beach season for GenderSmart Tips. This month's edition addresses a couple speech habits that can reduce credibility in a flash. I hope you enjoy and find value in this newsletter!
Please let me hear from you if you have any questions or comments. In the meantime, enjoy a labor-free Labor Day weekend!
Warm regards, Jane Sanders |
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 | Apologies and Disclaimers... |
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Two Ways To Crash Your Credibility
Start counting your apologies. "Oh I'm sorry, I forgot this page" "Oops, sorry, read the wrong line." "Sorry I bumped into you," when it was the other person's error. This habit of apologizing is one aspect of a feminine style. Generally, men don't apologize nearly this frequently.
When men hear "I'm sorry," it often sounds weak and subservient to them because of their infrequent use of the words. They might think, "Why is she always apologizing, she didn't do anything wrong. (Or maybe she did! Maybe I should watch her more closely for errors.) She must be insecure or she lacks confidence." In reality, most often the apology is merely a habit, a conversational equalizer that's meant by the speaker to maintain harmony and relationship. The apology is not intended as an official mea culpa. But the recipient doesn't necessarily realize that it's just another style difference.
This is one situation where men and women would be better off meeting somewhere in the middle. People with a masculine style (who generally don't apologize enough), would benefit from saying sorry more often. Feminine-style speakers should try to use it less frequently.
The same applies to what I call disclaiming phrases. "Well, this is just my opinion, but..." and "I don't know if this is right, but..." Who wants to hear or give credibility to what comes next? Those phrases dilute the power and confidence of your statements. Men and women using a masculine communication style see this approach as vague, wishy-washy, and less credible.
After many years in a male-dominated business world, I have learned to state my opinion as fact. First of all, I do my best to know what I'm talking about. Then I make sure I sound confident and knowledgeable, and if I'm wrong, I just say "I'm sorry!" (Just kidding!) Usually I simply correct my statement. I learned that this method, even with making mistakes occasionally, was far more conducive to career enhancement than predicating my opinions with apologetic disclaimers.
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 | GenderSmart
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Apologies can be tricky! Too few and you're perceived as rude; too many and you're viewed as weak and lacking credibility. Once again, be aware that a feminine style uses apologies in an attempt to be polite and less brash. For them, saying sorry is more of a habit than an intentional apology.
As with most style differences, apologies are not necessarily an indication of weakness or lack of knowledge, authority, or power. Masculine speakers avoid apologies because it makes them feel lower in status, when in reality a few more of them could raise their status in the eyes of women.
So, whether you may be using too many or too few apologies or disclaimers, be aware of how you may be misperceiving or being misperceived and adjust your style accordingly for better results.
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 | Quotes Of The Month |
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"I don't want to get to the end of my life and find that I lived just the length of it. I want to have lived the width of it as well." ...Diane Ackerman, American author, poet, naturalist
"If I had a horse, I'd ride off into the sunset, where dreams and shadows lie. To a life where pain and sorrow don't exist, and to where hopes and dreams become reality." ...Lindsay Turcotte, Hunter-jumper trainer
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 | Contact Information
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You are welcome to reprint any part of this newsletter as long as you include "By Jane Sanders, GenderSmart® Solutions, 877-343-2150, http://www.janesanders.com."
Contact Information
Phone: 618-204-5540 Toll-Free: 877-343-2150
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