Floor Installation Association of North America
Keeping You Informed
August 30. 2010
In This Issue
Important Convention & Trade Show Update
Fiana Training Center
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Better Tools News

John Ramantanin leaves the industry after 24 years.
John
Working his way up from Warehouse Clerk of IEC to General Manager of Better Tools, his knowledge of industrial blades and relentless customer service will be greatly missed. John wil be following his dream of working with orphanages around the world. Most recently his volunteer efforts have been focused on rescuing children in Haiti from abuse and poverty, training them to be future leaders of their nation.

We are plased to announce that John's partner, Lori Rhoads, has been promoted to Inside Sales Manager. Our focus will remain the same, providing quality products and superior service to the flooring industry!

For more information on John's journey in caring for orphans visit Better Tools
Greetings!

Only 16 days left Till the Convention & Trade Show
16th ANNUAL CONVENTION & TRADE SHOW
news1  
 Hyatt Regency Riverwalk:

The reserved FIANA block of rooms has expired, however, the Hyatt, as of today, still has rooms available for us at the convention rate, but they are now on a first come first serve bases.  We urge you, if not done so yet, to make your reservation now and be sure to identify yourself with the "Floor Installation Association". Listed below is now the current reservation number to call;

1-800-223-1234

FLOOR INSTALLATION ASSOCIATION

hyatt.150.jpgAt this time we have approximately 30 rooms with names reserved at the Hyatt and we have not received a convention registration form from this list.  Please send in your completed registration form for all attendees including any spouses as soon as possible. 

There is much Barbara and I have to do to prepare for the convention such as print up all name badges to be ready for your arrival. We especially need to estimate attendance for the meeting rooms, receptions, breakfasts, lunches, and we will need your registration to do so.

FIANA welcomes spouses to San Antonio and the Hyatt Regency Riverwalk and welcome their participation at the welcome reception on Thursday evening, breakfast and lunch buffets, and the trade show cocktail event Friday evening as well.  However, a registration form with a fee of $195.00 for the spouse must be registered with FIANA to prepare name badges for entry into these events.
With only 16 days remaining, please let us hear from you.
 
Gary Verhey
1-509-468-0441           fax
1-888-883-4262           watts
1-509-990-9431           cell
verhey1521@comcast.net
 gary.verhey@fiana.org
Fiana Training Center

The Training Center will be set up with a booth, # 307.  Rebecca and Lisa will be attending to answer all your questions regarding getting on board either as a manufacturer or distributor.

Professional Flooring Supply (PFS) has been very supportive of the program and following is a testimonial comment from Debbie Lee at PFS of how important this method of training is to all PFS associates:

"PFS is constantly trying to find ways to extend learning opportunities to our Associates. FIANA's training through Bluevolt has been a valuable resource to our company, allowing us to provide product and industry training, even to New Associates who come on board without any flooring or industry knowledge! The video instruction is easy and appropriate for everyone in our company. The ability to track our Associate's progress and the information updates we receive via email makes this whole process very easy and user-friendly. FIANA training through bluevolt has become a mandatory part of our training program and we look forward to whatever new training programs they have to offer in future."
 
Sincerely,
Gary Verhey



Gary Verhey
President
Floor Installation Association of North America