The Newsletter

Issue no. 47|9 August, 2011

Interview Balance

When we were beta-ing our Interview Creation Tool™ our beta testers asked if they could change the way the questions were written. Like many developers of software, we struggled between allowing maximum flexibility and the development resources we had. In this case, though, we didn't say no because of resource constraints.

But we did say no. The questions are written in a specific way – they’re general enough for everyone to be able to use them, whatever the role level or industry, and specific enough to get to the heart of the skill that we're looking for.

The algorithm balances the interview so that you ask more questions about skills, traits and abilities which are more relevant to the role and less about those which are less important.

Now, you don’t need to use our Interview Creation Tool™, of course – even though everyone who has used thinks it’s pretty fantastic. (One person said that that he wanted to cry after using it!). What you do need to do is find the balance between too specific questions which encourage candidates to give short, often yes/no answers, and questions which confuse them by being too general.

You also need to make sure the interview is balanced overall and asks about a range of skills. It's no use concentrating on programming ability if you also need your programmer to get on with the other people in your team (and who doesn’t?).

Creating interviews is easy. Write down the first 10 questions you think of. Creating good interviews is hard. Creating great interviews, that weed out the average candidates and allow you to keep the bar really high, is devilishly hard. The value comes though, when you have a team of superstars working to get YOU promoted.

One of the lessons of wisdom is learning to work really hard on only the things that are really important. Interviewing is one of those things. Whether you use the Interview Creation Tool™ or not, resolve to be a great interviewer.

HP Print Apps

We're happy to announce that Manager Tools is now available on your HP printer. New HP printers come with 'print apps' which allow automatic delivery of daily content straight to your printer. As well as Manager Tools, there's the Wall Street Journal, Motley Fool, Disney, USA Today, Delta Airlines. We're one of the first companies asked, in part because we have a loyal following of HP managers.

If you have an HP printer, check it out. You could have Manager Tools, even if you have an EMP moment. Let us know what you think.

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"I just used this tool [Interview Creation Tool™] and was absolutely amazed. What a great asset for managers. In less than five minutes I had a great set of interview questions, behaviors to look for and behaviors to watch out for. " Jim Clark

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