The Newsletter

Issue no. 10|February 5, 2010

Win An Online Subscription To The Wall Street Journal

What To Think About Now

Recently we were asked to develop an executive mastery course for large multinational banking client. We quickly agreed with the client that it wasn't enough to just cover time management but we had to go further, covering decision management and priority setting.


It got us to thinking about what executives would be doing Q1 2010. The answer is simple: growth. It's very likely that all the cutting and retrenching that your company is going to do is already done. This is not to say that costs could not be cut further, but cost cutting is unlikely to be the focus for most firms (keep in mind what Peter Drucker says about cost: it can't be controlled, only cut). One of the things to keep in mind about executives is that they have a long planning horizon. Individual contributors think day to day, week to week. Managers think month to month, quarter to quarter and good ones, to the end of the year. Executives start at years. Senior executives think in decades.


Right now, either you're an individual contributor who works for a manager who works for an executive who ought to be thinking about growth; or you're a manager who works for an executive who ought to be thinking about growth, or you're an executive who ought to be thinking about growth.


How can you contribute to the growth of your firm? What new products or services for your customer or markets could you create or suggest? 10 years ago, Apple was in computers. Now most people think of them as a consumer technology (music!) company who also do computers. If you need help thinking about what growth areas look like, consider reading the great book Blue Ocean Strategy.


Ask yourself not "what are other guys thinking about?" but rather "How can I contribute to growth with either work or ideas?". Hopefully, your company 'raced' to the bottom rather than 'chased', and you/they are now thinking about new markets. Your competitors are. If your company isn't, then the other company will grow at your company's expense. (As Texans like to say, "we don't want everything, we just want what's ours and what's next to ours." ;-) )


Every time Mark flies in and out of San Antonio airport, he has to pass a display in the concourse commemorating the building and growth of the airport itself (the airport is undergoing major reconstruction right now). There's a quote from the San Antonio Magazine amid the display: "The building has all the recommend facilities for a modern airport. It has a lounge, a dining room, a coffee shop as well as airline offices". If you were in the airport business in the 1950's and could get transported to today, you'd be astounded. In 1951 you had everything you needed with a lounge, a dining room, a coffee shop and airline offices. Now there are banks, restaurants, museums, shops and more shops and more shops. Municipalities (in the US anyway) make money not only from airlines paying for gates and ramps, but also from passengers buying hamburgers, books, diamonds and CDs (and ipods too). Municipalities fight over the revenue; some balance their budgets with it.


Did the airport industry of 1951 envisage this? Not likely. But between then and know someone thought about growth. Someone said, maybe we could sell retail. Someone said, maybe it would be cheaper to have a restaurant come in and run the dining room. Someone said, maybe people would like to buy gifts. This all happened because someone envisaged growth and made it happen.


Some other executive/manager/individual contributor in some other company is thinking about growth - growth in your market - and envisaging new markets and new places to sell. It's too late to do that when everyone is profitable.


The time to think about growth is now.


Wall Street Journal

Mark has been reading his Wall Street Journals on his Kindle DX for sometime now, and has found that the paper version is superfluous. However, we wouldn't want our cancellation of his edition to cause the Wall Street Journal to stop existing, so we've decided to run a sweepstake. We will give away an online subscription to the top 2 entries in our sweepstake.


Please write 75 words starting with: "I really want a Wall Street Journal because...". Send your entries to show@manager-tools.com with the subject heading Wall Street Journal. Closing date will be 28th February and we'll announce the winners on the blog on 19th March and in the next newsletter. Winners will be judged by the Manager Tools team and on our view of your entry's merit.


This is the first time we've had a competition, and we're really excited to see your entries. Good luck!


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