A scholarship setting up a student to fail?
That's what it seemed like to Alex. A full time job and an inflexible boss were crippling her ability to do well as a full time student, yet that was a requirement of the scholarship.
The only options she saw were either quitting the job and losing the scholarship or complaining to her boss's boss.
Enter Spiral Impact.
One key element of Spiral Impact is:
Turn Your Statements into Questions, Acknowledgments, or Both.
I challenged Alex to deal directly with her immediate boss - this time with open ended questions rather than statements of futile frustration. I suggested she try questions such as "What did you find most helpful when you balanced work and school?" "What are the specific requirements of my scholarship?" Avoid questions asking "why?" as those tend to create a defense.
The next time I saw Alex she beamed, "Spiral Impact really works!" Through dialogue she uncovered the scholarship required only a minimal number of hours and that her boss thought she was a part time student!
Result: She keeps her scholarship and only works hours to fit her schedule giving her time to excel in school!
Do you have a challenging situation you are only making statements about? Ask what, how, where, when questions and get a different result!
With energy!
Karen (317) 257-0684 Helping People Solve Problems
Copyright 2009 Spiral Impact
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